Repairing damaged hardwood and engineered flooring

by Charter Oak Flooring

Posted on June 28, 2015 at 9:00 AM

repairing damaged wood flooring

Over the years many hardwood floors develop splits, cracks and wear patterns in the surface. Often time splits and cracks can be repaired on the spot with nails to secure planks together and some wood putty to hide the nail holes.

However, if splits and cracks seem to cover a large surface area, you might want to consider refinishing the entire floor.  In some cases splits and crackAnother repair we make is to areas where there are large gaps between planks. The most common cause of large gaps is natural weathering.  Wood flooring shrinks as it dries out and expands when it gets wet and with more humid seasons.  The regular expansion and contraction of hardwood flooring is a natural process and the main cause of gaps between planks.  This natural process also tends to close gaps as weather and humidity change.  As a general rule, if your gaps are smaller than the thickness of a dime, there is nothing to worry about.  If the gaps are more persistent and larger, you will want to call a qualified professional like Charter Oak Flooring to come in, assess the area and discuss options to repair the problem.

In some cases, planks warp and lift up from the subfloor. This is called buckling and requires paying more attention to detail when investigating to identify the root cause of the problem.  Once the problem is identified and depending on the level of damage caused by the buckling and to the planks, we can fix the damaged areas with an on the spot repair or replacing the damages areas altogether.  In the case of replacing damaged areas, we will be happy to discuss additional options beyond the initial repair to blend the repaired area into the existing floor.

In more extreme cases, large areas of entire floors become warped and present a serious problem.  Warped or "sagging" hardwood floors happen when there are serious moisture problems in the home and need to be addressed right away.  Warped wood floors are rarely, if ever, the result of faulty hardwood or installation process, but are a tell tale sign of larger moisture problems within the home itself.

Another type of repair we address is when the ends of the planks rise up and the center sags down.  The is typically referred to as cupped flooring. Cupped flooring is visible across the width of the plank and is due to a moisture imbalance where there is more water on the underside of the plank than on the top. The only solution is to balance the humidity levels in your home and give the area time to return to its normal state.  After the floor has stabilized, we recommend sanding the area flat and refinishing the entire floor to restore the floor to its natural beauty.   Whether your floors are damaged from moisture and water, pet stains, termites, or for other reasons we have the experience and skills to assess the issue and provide the proper solutions to ensure the job gets done the right way the first time.

One Stop. One Estimate. One Check

We are not happy until you are. The quality and craftsmanship of our work has delivered hundreds of repeat customers and recommendations. In many cases, we are the only contractor many of our customers continue to use for their flooring needs. No matter what the job is, if it involves flooring, tile of any sort, or completely renovating your bathroom, we are your one stop shop. We live by the motto of One Stop. One Estimate. One Check.

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About Charter Oak Flooring

We are your one stop shop when it comes to all of your tile and hardwood needs! We offer a wide range of hardwood and tile services along with full bathroom remodels. The company was founded in 2002 as a sanding & refinishing company and hardwood installation. We have stayed true to our roots, but have expanded our services over the years. Our showroom displays a wide range of prefinished and unfinished hardwood flooring, along with engineered, vinyl and cork flooring. Our tile selection covers all of your natural stone, ceramic, porcelain and glass and mosaic tile needs for your kitchen, bathrooms, backsplashes and showers. We have installed, sanded and finished thousands of square footage of hardwood flooring and installed hundreds of tile floors, backsplashes, showers, walls and fireplaces.


Looking for just material? We display and sell hardwood and tile materials for all types of projects. For hardwood we offer prefinished and unfinished hardwood flooring along with your engineered hardwood, cork and vinyl flooring. For tile, we carry a variety of ceramic, porcelain and natural stone, glass and mosaic tiles we. We also offer a tin backsplash line as well. In addition to material, we offer other services related to both hardwood flooring and tile. We can refinish your stair flight, stain your hardwood floor and complete the finishing process with oil base polyurethane, a water-base finish or upgrade to a epoxy based finish for those high traffic areas of your home. For tile services, we can include a custom inlay or border to any tile floor, back splash, shower or wall tile. We can install a full tile surround in your shower or even a water proof barrier. Stop into our showroom and talk to one of our showroom associates.


We have over a decade of experience with hundreds of homes that we have installed in. Whether you are choosing to tear up those old carpets and replace it with a new hardwood floor or want to be creative and have a custom, patterned border floor with a inlay installed, we have the experience and skills to do any type of wood floor installation. We offer a wide variety of species of hardwood, that comes ¾” solid or engineered that is available in different widths, grades, stains and finishes. We are a small business driven by quality, not quantity. We offer a wide range of tile installation services in addition to our hardwood installation. These include installing tile floors, backsplashes, showers and bathrooms. Our tile selections include ceramic, porcelain, natural stone, glass and mosaics.

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